Didn’t have any issues with this dermatology office. Went in as a new patient, filled out paperwork, and was called back very quickly. They removed my skin tags in a timely manner and I had no problems! I will say...that if a new patient fills in paper work saying they are interested in other cosmetic procedures...it would be wise for the doctor to bring that up and talk to them about it. I felt like I wrote things down for nothing. Not so sure I’ll be back for things like microdermabrasion, but I had a good experience here and appreciate the professionalism desplayed by the office. More
So far I have been pleased with how I have been treated at Advanced Dermatology. When ny primary care physician expressed concern about a spot on my face, I was able to get an appointment with Dr. Duncan quickly. When the biopsy came back positive, they got me a timely appointment with a surgeon and I have gotten excellent care from the Sugar Land team. They have always taken the time to answer my questions and to be sure I understand and follow instructions. The staff has also been helpful and efficient regarding billing and insurance. When I contacted them today about a similar spot, they said there were no openings for several weeks, but when I expressed concern about how fast it is developing they gave me an appointment in a few days. This means I may be the reason for a double-booking. A family member who has had life-threatening health issues always reminds us that we'd rather be the person who has to wait than the emergency patient who is making the doctor late. More
** after having a not so good experience 2012 I gave Advanced Dermatology another try with a different Physician and I am very glad I did!! My experience so far has been positive. I have had 2 appointments with Dr. Duncan. Each appointment was short, sweet,and to the point. Which I DO like. I didn't feel rushed Dr. Duncan listened to my concerns and offered flexible options. I have also seen Dr. Harrell. I called on Monday morning and needed to get in ASAP. Dr. Harrell was able to see me that same morning. Addressed my issue and I was out the door. On each of my 3 visits the wait was minimal. I sat in the waiting room maybe 10 minutes and in the patient room maybe waited 3-5 minutes. All my appts have been mid morning. I also did consult with Kristy,an aesthetician, I found her to be very knowledgeable and friendly. She answered my questions and followed up with me on some pricing. I look forward to working with her in the near future. I would like to see longer terms on 0% financing aesthetic packages. There is so much I want to do :) More