I had a check up today with Dr. Nguyen. Before going to this appointment I read reviews about the Sugar Land and Katy locations. Contrary to some of the reviews I read, I felt Dr. Nguyen was extremely professional, thorough in her exam of my moles and complimentary towards me. Unlike the Sugar Land office, where I question why an assistant to a PA I used to see was not wearing gloves.. and also I felt like I upset the PA because after she removed a benign spot off my chest, it became infected and I felt like the PA was threatened by my questions about the infection and my complaint about the assistant not wearing gloves. Just decided I need to go to someone else. If someone is doing anything like numbing my skin for a biopsy( which was the procedure) I expect them to wear gloves. Very unprofessional. I did go back one time to the Sugar Land location and saw someone else, who I liked, but this time they had no openings when I needed to be seen on my time frame but the Katy location had an opening . Things happen for a reason, and I’m glad I ended up with Dr. Nguyen at Katy Advanced Dermatology! More
The only reason I said "Good" on the wait time, was just the fact that we're still social distancing and when I went to pay, I had to stand in line behind 2 others who were checking in and that took quite a bit of time. Other than that, Dr. Nguyen responded to my problem with empathy and understanding. I'll definitely be back! More